Before the COVID-19 pandemic, I sometimes struggled to convince my students that crises matter. Crises are not just distractions from the work of public health, I insisted. In the blink of an eye, crises become the work of public health. To aspiring health officials, I might add: "A crisis might determine whether you succeed or fail in your job." To future advocates, I might point out: "A crisis might create your most powerful opportunity for change.
The underpinnings of this book are evidence-based practice, safety, quality, and effective nursing care. The book will assist students to understand a current perspective of nursing leadership and management theories, concepts, and principles. Evidence-based content is presented on topics relevant in today's ever-changing health-care environment, such as contemporary leadership and management theories, managing ethical and legal issues, leading and managing effectively in a culture of safety, improving and managing quality care, building and managing a sustainable workforce, leading change and managing conflict, creating and sustaining a healthy work environment, and managing resources.
Health care is killing our economy and, in many cases, killing us. Beyond the outrageous expense, the quality of care varies wildly, and millions of Americans can't get care when they need it. This is bad for patients, bad for doctors, and bad for business. In The Long Fix, physician and health care CEO Vivian S. Lee, MD, cuts to the heart of the health care crisis. The problem with the way medicine is practiced, she explains, is not so much who's paying, it's what we are paying for. Insurers, employers, the government, and individuals pay for every procedure, prescription, and lab test, whether or not it makes us better-and that is both backward and dangerous. Dr. Lee proposes turning the way we receive care completely inside out. When doctors, hospitals, and pharmaceutical companies are paid to keep people healthy, care improves and costs decrease. Lee shares inspiring examples of how this has been done, from physicians' practices that prioritize preventative care, to hospitals that adapt lessons from manufacturing plants to make them safer, to health care organizations that share online how much care costs and how well each physician is caring for patients. Using clear and compelling language, Dr. Lee paints a picture that is both realistic and optimistic. It may not be a quick fix, but her concrete action plan for reform-for employers and other payers, patients, clinicians, and policy makers-can reinvent health care, and create a less costly, more efficient, and healthier system for all.
By focusing on healthcare delivery systems, electronic health records, and the processing, maintenance, and analysis of health information, this engaging, easy-to-understand text presents a realistic and practical view of technology and trends in healthcare. It readies you for the role of a Registered Health Information Technician, who not only maintains and secures accurate health documentation, but serves as a healthcare analyst who translates data into useful, quality information that can control costs and further research. The fifth edition follows the CAHIIM 2018 HIM Associate Degree curriculum competencies, preparing you for the RHIT credentialing exam. EHR samples, practice exercises, and new Bloom's-level Competency Milestone features help ensure mastery of all competencies.
Through a unique interdisciplinary perspective on quality management in health care, this text covers operations management, organizational behavior, and health services research. With a particular focus on Total Quality Management and Continuous Quality Improvement, the challenges of implementation and institutionalization are addressed using examples from primary care clinics, hospital laboratories, public health departments, and academic health centers.
This book is about how to manage performance in the context of value to the customer or patient. It brings together the many pieces of the performance improvement puzzle – quality, technology, costs, productivity, and customer service. The author also covers process improvement tools including Lean and Six Sigma, and how to create a culture of continuous improvement as well as how to improve the patient experience and productivity improvement strategies. The book is filled with examples, illustrations, and tools for improving key aspects of a healthcare organization’s performance.
Global health policy, administration, and practice continue to evolve while countries throughout the world seek to balance their economic and health goals through health system reform, improvement, and modification. The Second Edition of Comparative Health Systems: A Global Perspective addresses emerging events, advances, reforms, and challenges in the delivery of health care around the world. Part I offers introduces foundational concepts of health care delivery systems including health and disease; and policy and economics. In Part II, the health systems of 19 unique countries are each examined in their own chapter including France, United Kingdom, Canada, Brazil, Peru, Nigeria, Australia, China, Japan, Russia, and Israel. These chapters carefully explore the country's geography and culture, the history of its health system, followed by a detailed evaluation of cost, quality, access and innovation. Ideal for courses in health administration, public health, nursing and other allied health professions, this innovative text challenges readers to reflect deeply about how health care is organized and delivered.
Basic Concepts of Health Care Human Resource Management, Second Edition is a comprehensive overview of the role of Human Resource Management (HRM) in all aspects of healthcare management. Beginning with a survey of HRM, from its beginnings to present-day trends, the text moves on to cover state and federal healthcare laws, codes of ethics, staffing organizations, training and development, employee relations, and long-term planning. Each section focuses on a key area of HRM, with individual chapters providing support materials and resources for personnel. The text is designed to be equally accessible and useful for both established human resource departments in large-scale organizations and general managers of smaller organizations with no specialized HR department. Basic Concepts of Health Care Human Resource Management provides the essential tools and strategies for HRM personnel to become empowered custodians of change in any healthcare organization. Taking into account the increasing diversity of patients and employees, the effects of technology and globalization on healthcare delivery, the credentialing of health care providers, and the measurement of labor productivity and much more, this text is an essential resource for HRM students, and practitioners alike. The Second Edition offers updated data throughout as well as new chapters on employee diversity, labor productivity measurement, and credentialing health care providers.
Accounting Fundamentals for Health Care Management is ideal for an introductory course in financial accounting in both undergraduate and graduate programs. With a focus on basic accounting in health care management, this essential book contains the vocabulary of and an introduction to the tools and concepts employed by finance officers. Students will learn how to assess financial information, ask the appropriate questions, and understand the jargon-laden answers. The Third Edition reflects the changes since the enactment of health care reform. It also brings the book in compliance with recent and near-term changes to accounting standards by the Financial Accounting Standards Board including how bad debts are reported, the presentation of cash flow statements, and the presentation of net assets on the balance sheet. All Excel tables and screenshots have been updated to more recent versions of the program to make it more accessible to readers. All the problems, solutions, and cases have been updated and are compliant with current FASB standards.
Health Care Management and the Law-2nd Edition is a comprehensive practical health law text relevant to students seeking the basic management skills required to work in health care organizations, as well as students currently working in health care organizations. This text is also relevant to those general health care consumers who are simply attempting to navigate the complex American health care system. Every attempt is made within the text to support health law and management theory with practical applications to current issues.